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Kuwait University Students' Awareness, Usage,
Perceptions, and Satisfaction

Pertaining to E-Books





Prof. Ammar  H. Safar

Department of Curriculum and Teaching Methods - College of Education
Kuwait University
Arab republic of Egypt


Abstract:
This study aims to analyze Kuwait University (KU) students’ awareness, use, attitudes, and satisfaction pertaining to e-books. Students’ views and perceptions were measured using an online survey questionnaire that was distributed in KU’s colleges during the spring semester of the 2017-2018 academic year. The research design that was newly proposed by this study—information and communication technology acceptance model (ICTAM)— revealed several interesting results such as the following: (1) almost three-fourths of the students were aware of e-books and their uses in education; however, only approximately one-fourth were aware of KU’s e-books service; (2) more than one-third of students believed that e-books are broadly adopted into education whether as an alternative/companion medium to printed textbooks/books or supplementary materials for the classroom, and more than three-fourths of them had used e-books earlier; yet, only approximately one-quarter had previously used KU’s e-books service; (3) almost three-fourths of students from among those who had used e-books earlier and one-third of students from among those who had not used e-books ever perceived its ease of use; (4) approximately three-fourths of students from among those who had experienced using e-books previously and almost one-half of students among those who had not used e-books at all perceived its usefulness and effectiveness for education; (5) more than one-half of students from among those who had used e-books earlier, and more than one-third of students from among those who had not used e-books ever perceived its importance/significance for education and work; (6) almost two-thirds of students from among those who had used e-books before reported being satisfied with their experience of using e-books; and (7) more than two-thirds of students from among those who have already used e-books have confirmed that they will continue to use e-books in the future, and almost one-half of students from among those who have not used e-books of any kind reported their intention and motivation to use e-books in the future.
Keywords: e-books, digital books, e-publication, awareness, use, perceptions, attitudes, user behavior, satisfaction, technology acceptance, technology acceptance model (TAM), information and communication technology acceptance model (ICTAM), academic libraries, post-secondary/higher education, university students, user studies

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