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Volume :38 Issue : 4 2010
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The Practice Level of Social Responsibility and its Implementation Obstacles in Jordanian Public Corporations
Auther : Mohammed A. Al- Rwabdah - Raead I. Al- Ababnah
This study aimed to explore the level of practicing social responsibility (toward employee, clients, and the local society) and obstacles facing its implementation as perceived by the employees of public enterprises in Jordan. Eight public enterprises were selected by distributing 240 questionnaires to working employees with the title of manager, department/section head, and employee. There were 182 returned questionnaires that had usable statistical analysis to process with a response rate of (75.8%).
The results reported the following: 1 - The practice level of social responsibility was moderate with a mean value of (2.79). 2 - The order of practicing social responsibility dimensions was: toward clients, toward the local society, and finally toward employees. 3 - Almost two thirds of the respondents reported no existence of a specialized department or unit in charge of social responsibility. Service and industrial public enterprises had more than 501 employees who reported a high level of social responsibility dimensions. 4 - The main obstacles facing public enterprises in practicing social responsibility were a lack of top management financial support and the shortage of training courses.
Several recommendations were proposed such as the public sector should offer tax incentives and exemptions for those enterprises that practice social responsibility, provide financial support for top-level management, and offer related training courses.
Key words: Social responsibility,